Frequently Asked Questions

Welcome to Frexims Foodstuffs Private Limited — your trusted global trading platform for fresh imports and exports. Find answers to all your questions about joining and using our platform.

Getting Started

Account Types

Trading & Bidding

Communication & Support

Payments & Tracking

Shipping & Documentation

Pricing & Fees

Need More Help?

Our support team is here to assist you with any questions or concerns.

contact.frexims@gmail.com

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Frequently Asked Questions

Getting Started

Who can join the Frexims Platform?

How can we help you grow?

What documents and certifications are needed to create your account?

Account Types

Want to join as a Buyer only? (Importers)

Want to join as a Seller only? (Exporters)

Want to join as both Import-Export Trading Company?

Trading & Bidding

How to start your trading?

How to place your bid?

How to verify buyers?

How to send a sample?

How to accept bidding?

Communication & Support

How to communicate with Buyer or Seller?

Payments & Tracking

What is the payment settlement time?

How to place payment tracking details while bidding?

Shipping & Documentation

How to create Bill of Lading (B/L)?

How to create a Packing List?

How to send your items after bidding?

How to download your QC Certificate?

How to track your shipment on our platform?

How to safeguard your global consignment with insurance?

When to upload your Bill of Lading?

How to upload your Customs Clearance documents?

Pricing & Fees

What is our Fee Structure?

Need More Help?

Ready to Get Started?